Terms and Conditions

Home Terms and Conditions

Cleaning Services Terms and Conditions

  1. Services Offered:

    • The cleaning business – White Glove Maid & Cleaning Services, agrees to provide cleaning services to the client in Dallas, Texas.
    • Services include but are not limited to, residential and commercial cleaning, deep cleaning, and specialized cleaning as agreed upon.

  1. Service Schedule:

    • The parties shall agree upon a mutually convenient schedule for cleaning services.
    • Any changes to the schedule require advance notice and mutual consent.

  1. Payment:

    • Client agrees to pay the agreed-upon amount for services.
    • Payment is due upon completion of services unless otherwise specified in writing.
    • Late payments may incur additional charges.

  1. Cancellation and Rescheduling:

    • Client must provide at least 24 hours’ notice to cancel or reschedule services.
    • Failure to provide timely notice may result in a cancellation fee.

  1. Access and Security:

    • Client shall provide necessary access to the premises for cleaning services.
    • Service Provider will take reasonable precautions to ensure security during services.

  1. Liability and Insurance:

    • Service Provider is insured and will take reasonable care during services.
    • Client is responsible for securing valuable items and notifying Service Provider of special instructions.

  2. Satisfaction Guarantee:

    • Client has the right to express dissatisfaction within 24 hours of service completion.
    • Service Provider will make reasonable efforts to address and rectify any issues.

  3. Confidentiality:

    • Both parties agree to keep confidential any information obtained during the provision of services.

  1. Termination:

    • Either party may terminate services with written notice.
    • Termination by the Client without proper notice may result in fees for services already rendered.

  1. Governing Law:

    • This agreement shall be governed by and construed by the laws of the state of Texas.

  1. Force Majeure:

    • Neither party shall be liable for failure to perform due to circumstances beyond their reasonable control.

  1. Amendments:

    • Any changes to this agreement must be made in writing and agreed upon by both parties.

By agreeing to these terms, both parties acknowledge and accept their respective obligations under this agreement.